Privacy policy

Turning Stone Owners Association (“we,” “our,” or “the Association”) is committed to protecting the privacy of our homeowners, residents, and visitors (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://turningstoneownersassociation.com/.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Property address
  • Account login information (if applicable)
  • Documents or forms you submit
  • Messages sent through contact forms

1.2 Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Manage HOA operations and communications
  • Provide access to homeowner‑only resources
  • Respond to inquiries or service requests
  • Send community updates, notices, and alerts
  • Maintain website security and performance
  • Comply with legal or governing‑document obligations

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted vendors who assist with website hosting, email distribution, or HOA management software.
  • Legal Requirements: When required by law, court order, or to protect the Association’s rights.
  • HOA Governance: With board members, committees, or management companies as needed to fulfill HOA responsibilities.

All third parties are required to maintain confidentiality and use information only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve site performance
  • Remember user preferences
  • Analyze website traffic

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

6. Homeowner Accounts 

If the website includes a login portal:

  • You are responsible for maintaining the confidentiality of your username and password.
  • Unauthorized access to your account should be reported immediately.

7. Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

9. Your Choices and Rights

You may:

  • Request updates or corrections to your personal information
  • Opt out of non‑essential communications
  • Request deletion of certain data, subject to HOA record‑keeping requirements

To exercise these rights, contact us at: customersupport@turningstoneownersassociation.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

For questions about this Privacy Policy, contact: contacts@turningstoneownersassociation.com

Turning Stone Owners Association

This policy ensures the website remains accurate, current, and useful.

12. Purpose

To maintain consistent, reliable information for homeowners.

13. Content Review Schedule

  • Monthly review of announcements
  • Quarterly review of documents
  • Annual review of policies and guidelines

14. Authorized Editors

Only designated Board members or approved administrators may update website content.

15. Accuracy Standards

All content must be:

  • Clear
  • Current
  • Consistent with governing documents

16. Removal of Outdated Content

Outdated or incorrect information must be removed promptly.

17. Homeowner Feedback

Residents may report website issues to: contacts@turningstoneownersassociation.com